RESTORATION / A SERVICE-PLANNING GUIDE

Storm damage assessment & repair

After a storm, organize the damage record and the authorized work. Only enter or inspect areas when the responsible responders say it is safe.

What to document before the visit

• Keep the incident date and safe-distance photos together.
• List emergency work already authorized.
• Record access restrictions and contacts for the property.

Understand the proposed scope

Separate temporary protection, inspection, repair and reconstruction. Ask which professional assesses each affected system and who approves changes when concealed damage appears. Keep estimates and claim communications together, without assuming a contractor estimate confirms insurance payment. Roof, tree, electrical and interior work may require different providers.

Questions worth asking

• Which work is temporary and which is permanent?
• Who authorizes additional work after inspection?
• How will the work and completion be documented?

Use the guide locally

Choose your city for the relevant local starting point. A guide’s availability does not mean a contractor or referral offer covers your address.

Buffalo · Rochester · Syracuse · Albany

Continue planning

• Water damage & restoration
• Ceiling water damage
• Fire & smoke restoration