RESTORATION / A SERVICE-PLANNING GUIDE
Fire & smoke restoration
After a fire, return only when the appropriate authorities say it is safe. The recovery plan should distinguish building access, contents handling, cleaning and reconstruction.
What to document before the visit
- Keep the incident and claim reference information together.
- Make a list of questions about belongings and access.
- Document only what can be observed safely and with permission.
Understand the proposed scope
Ask who assesses the building and develops the cleaning or restoration scope. Request written decisions about contents, materials and equipment before disposal or major work. The contractor’s proposal and the insurer’s coverage decision are separate records that should be reconciled.
Questions worth asking
- Who determines safe access?
- How are contents inventoried and disposal decisions approved?
- What is included in cleaning versus rebuilding?
Use the guide locally
Choose your city for the relevant local starting point. A guide’s availability does not mean a contractor or referral offer covers your address.
Buffalo · Rochester · Syracuse · Albany
Continue planning
Further reading
- EPA mold and water-damage cleanup
- U.S. Fire Administration: after a fire
- OSHA bloodborne pathogens overview
Educational resources and service-planning questions. The linked organizations do not endorse this site. Verify project-specific requirements with the responsible authority or qualified provider.