RESTORATION / A SERVICE-PLANNING GUIDE

Mold removal planning

A cleanup plan should address affected materials and the moisture problem. Prepare a record of earlier water damage and ask how completion will be assessed.

What to document before the visit

• Gather any inspection or moisture reports.
• Describe affected areas from a safe location.
• List access instructions already received from the provider.

Understand the proposed scope

Compare containment, material handling, cleaning and follow-up documentation as separate parts of the proposed work. Ask who repairs the source and who restores removed finishes. Avoid disturbing affected materials just to document them. The EPA resource below provides homeowner context; the actual scope needs assessment of the property.

Questions worth asking

• Who is responsible for correcting the moisture source?
• What materials are included in removal or cleaning?
• What written completion criteria and records will I receive?

Use the guide locally

Choose your city for the relevant local starting point. A guide’s availability does not mean a contractor or referral offer covers your address.

Buffalo · Rochester · Syracuse · Albany

Continue planning

• Water damage & restoration
• Ceiling water damage
• Fire & smoke restoration