HEATING & COOLING / A SERVICE-PLANNING GUIDE

Smart thermostat installation

Choose a thermostat after confirming compatibility with the actual system. Desired app features are only one part of the installation decision.

What to document before the visit

• Record the current thermostat and HVAC models.
• List the controls and scheduling features you need.
• Describe shared access or account ownership preferences.

Understand the proposed scope

Ask who verifies wiring, equipment compatibility and control requirements before purchase. Include installation, setup and an explanation of normal operation. Clarify any additional wiring charge and who retains account access. Ask how basic temperature control works if internet service is unavailable. Do not alter wiring to test a suspected compatibility issue.

Questions worth asking

• Is this model compatible with all connected equipment?
• Does the quote include any required wiring changes?
• Who owns the account and receives setup instructions?

Use the guide locally

Choose your city for the relevant local starting point. A guide’s availability does not mean a contractor or referral offer covers your address.

Buffalo · Rochester · Syracuse · Albany

Continue planning

• Heating & furnace repair
• Air conditioning repair
• Considering air duct cleaning